Ready2Let – Terms & Conditions

 

 

 

1. Definitions

 

 

“Company” refers to Ready2Let.

“Client” refers to any landlord, letting agent, property investor, or homeowner engaging our services.

“Works” refers to cleaning, repairs, maintenance, turnaround services or any agreed services.

 

 

 

2. Quotations & Scope of Works

 

 

2.1 All quotations are based on the information provided by the Client.

2.2 Final pricing may be adjusted if additional works are required beyond the agreed scope.

2.3 Any variation to the agreed scope must be confirmed before additional works commence.

2.4 Quotes are valid for 14 days unless otherwise stated.

 

 

 

3. Access to Property

 

 

3.1 The Client must provide clear and safe access to the property at the agreed start time.

3.2 Delays caused by lack of access, utility disconnections, third-party contractors or unforeseen circumstances may affect completion timelines.

3.3 The 72-hour guarantee applies from the confirmed start time once access is granted.

 

 

 

4. Payment Terms

 

 

4.1 Payment terms will be agreed prior to commencement of works.

4.2 Deposits may be required to secure booking.

4.3 Full payment is due upon completion unless otherwise agreed in writing.

4.4 The Company reserves the right to suspend works for non-payment.

 

 

 

5. 72-Hour Turnaround Guarantee

 

 

5.1 The 72-hour completion guarantee applies only to the agreed scope of works.

5.2 The guarantee begins from the confirmed start time once access is provided.

5.3 The guarantee does not apply where delays occur due to:

 

• Client changes to scope

• Additional works requested

• Third-party contractor delays

• Severe structural or hidden defects

• Utility failures

• Circumstances beyond reasonable control

 

 

5.4 If the Company fails to complete the agreed scope within 72 hours (where the above exclusions do not apply), the Client will not be charged for the turnaround service element.

 

 

 

6. Quality Guarantee

 

 

6.1 If the Client is dissatisfied with the standard of work, the Company must be notified within 48 hours of completion.

6.2 The Company will return promptly to rectify any issues relating to the agreed scope.

6.3 Refunds will only be considered if the Company is given reasonable opportunity to rectify the issue.

 

 

 

7. Best Price Guarantee

 

 

7.1 The Best Price Guarantee applies only to genuine like-for-like written quotations.

7.2 Competing quotations must:

 

• Be in writing

• Match the agreed scope of works

• Be from a legitimate business

• Be provided before work commences

 

 

7.3 The Company reserves the right to match or decline pricing comparisons where scope differs.

 

 

 

8. Condition of Property

 

 

8.1 The Company is not responsible for pre-existing damage, structural defects, hidden mould, electrical faults, plumbing failures or hazardous materials.

8.2 Where severe issues are identified, additional works may be quoted separately.

 

 

 

9. Insurance & Liability

 

 

9.1 The Company holds appropriate public liability insurance.

9.2 Liability is limited to the value of the agreed works.

9.3 The Company is not responsible for:

 

• Loss of rental income

• Indirect or consequential losses

• Delays caused by third parties

 

 

 

 

10. Cancellations

 

 

10.1 Cancellations within 48 hours of the agreed start time may result in loss of deposit.

10.2 The Company reserves the right to cancel works in unsafe or unsuitable conditions.

 

 

 

11. Data Protection

 

 

11.1 Client information is collected solely for the purpose of delivering services and providing quotations.

11.2 Personal data will not be shared with third parties except where necessary to deliver the agreed works.

 

 

 

12. Governing Law

 

 

These Terms & Conditions are governed by the laws of England and Wales