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Privacy Policy

Ready2Let

 

Last updated: 24 February 2026

 

 

 

1. Who We Are

 

Ready2Let (“we”, “us”, “our”) provides property cleaning, repair and turnaround services to landlords, letting agents and homeowners.

 

If you have any questions regarding this policy, please contact:

 

Email: contact@ready2let.com

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2. What Information We Collect

 

We may collect the following information when you:

 

  • Submit a quote request

  • Contact us via email or phone

  • Use our website

 

Personal data may include:

 

  • Name

  • Company name

  • Email address

  • Phone number

  • Property address

  • Details about your property and requested services

 

 

3. How We Use Your Information

 

We use your information to:

 

  • Provide quotations

  • Deliver agreed services

  • Communicate regarding your booking

  • Issue invoices

  • Improve our services

 

We do not sell or share your personal data for marketing purposes.

 

 

4. Legal Basis for Processing

 

We process your data under the following lawful bases:

 

  • Legitimate interest (responding to enquiries and providing services)

  • Contract (where services are agreed)

  • Legal obligation (where required for accounting and tax purposes)

 

 

5. Data Retention

 

We retain personal information only as long as necessary to:

 

  • Provide services

  • Comply with legal and accounting requirements

 

 

6. Data Security

 

We take reasonable steps to protect your information from:

 

  • Unauthorised access

  • Loss

  • Misuse

 

However, no online transmission is completely secure.

 

 

7. Sharing Information

 

We may share information with:

 

  • Accountants

  • Payment processors

  • Subcontractors involved in delivering services

 

Only where necessary to deliver agreed services.

 

 

8. Cookies

 

Our website may use cookies to:

 

  • Improve user experience

  • Analyse website traffic

 

You can adjust your browser settings to disable cookies.

 

 

9. Your Rights (UK GDPR)

 

You have the right to:

 

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Object to processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

 

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10. Changes to This Policy

 

We may update this Privacy Policy from time to time. The latest version will always be available on our website

House cleaning & repairs_edited.jpg

Sunderland, Newcastle, Durham & Surrounding areas

 

Supporting letting agents, landlords, homeowners & small businesses across the North East

 

Ready2let property services ltd

Frequently Asked Questions

 

How is payment handled?

A quotation is provided in advance. Deposits may be required to secure booking, with the remaining balance due upon completion unless otherwise agreed.

 

How quickly can you start?

In most cases, we can begin within 24 hours of confirming the scope of works. For urgent 72-hour turnaround bookings, we prioritise scheduling where availability allows.

 

What does the 72-hour guarantee cover?

The 72-hour guarantee applies to the agreed scope of works from the confirmed start time once access is provided. Delays caused by additional works, third-party contractors or restricted access may affect completion time.

 

What if additional issues are discovered?

If further repairs or works are identified during the job, we will provide a clear written variation before proceeding. No additional work is carried out without approval.

 

Do you work with homeowners as well as landlords?

Yes. We support landlords, letting agents, investors and private homeowners requiring cleaning, repairs or full property preparation.

© 2026 Ready2Let. All rights reserved.

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